New Bedford Guide Your Guide to New Bedford and South Coast, MA
Library Assistant – UMass Dartmouth
GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES:
– Provides informational and technical assistance in the Learning Commons and Scholarly Commons; supervises student workers; monitors the operation of equipment and supplies; responsible for the Library Learning Commons in the evenings. Primary responsibility may lie within a single department or division. Due to the interoperability of library systems and patron service needs, individuals may be cross-training in multiple departments.
– Follows the University’s best practices to build and/or support student academic success and retention, and assist in meeting strategic objectives for persistence and timely graduation of all the student population.
DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES:
– Supervises and shares in the daily operation of the of the Learning Commons desk for evening and weekend coverage.
– Aids library users in providing information concerning materials, library rules and procedures, and library facilities; suggests and explains the proper methods of locating and using materials to facilitate patrons’ use of the library.
– Provides informational and directional assistance to patrons related to the University Library and services.
– Assists patrons with software, technical, and printing questions including instruction in the operation of computers, printer, and/or other equipment.
– Assists with printer maintenance including paper and toner replacement.
– Troubleshoots technical issues and when not resolved reports or logs them promptly.
– Adjusts functional work schedules of student assistants to maintain efficient workflow and adequate service coverage.
– Assumes responsibility for the operation of the library facility in absence of the supervisor.
– Arranges for coverage of service points as required for student coverage.
– Shares in the training and daily supervision of student employees.
– May evaluate student employee performance and productivity, recommends disciplinary action as necessary.
– Assists with Library headcount statistics.
– Reports safety, security, and maintenance problems to ensure that facilities, equipment, and furnishings are properly maintained.
Interested and want to know more? Full details and how to apply: HERE.
