The South Coast Hot Jobs List – September 23, 2018

Here are the Hot Jobs in the New Bedford area from the NewBedfordGuide.com jobs database, as of September 23, 2018. Click the right arrow to browse the next job. Want your job listed here? Contact leo@newbedfordguide.com.

Warehouse Manager – Darn It! Inc
$50,000 – $65,000 a year

Job Summary:
Manage and maintain a high level of accuracy for daily activities in a multi-function warehouse and fulfillment center. Lead and develop the warehouse team to provide excellent customer service to our clients. Develop, oversee, participate and manage all customer service communications. Develop and manage all floor layout and storage operations. Document daily warehouse activities. Work in a team of company leaders to develop and maintain company culture and guidelines, customer service records, marketing campaigns and all other assigned projects to ensure company growth and development. Consistently adhere to and demonstrate company values, objectives and safety rules. Report issues to President and Refurbishment & QC Manager immediately (mechanical / production / personnel).

Warehouse Manager key responsibilities:

• Manage warehouse staff
• Lead and develop the warehouse team and Office Manager to provide excellent customer service
• Create or update job description and performance files for each associate
• Manage schedules for all warehouse associates and Office Manager to ensure proper coverage to meet customer expectations
• Review and update employee hours for accurate payroll and reporting
• Manage customer accounts for all warehouse customers
• Develop and administer an ‘on-boarding’ process for all new warehouse customers
• Oversee accurate and timely processing of all customer orders
• Respond to customer inquiries and service failures
• Inventory accuracy
• Manage inbound, in stock and outbound inventories
• Manage cycle counting and in-stock inventory activities for all customers
• Reconcile issues with inventory in 3PL system
• Communicate variances and explanations of issues to customers
• Warehouse customer requirement files
• Maintain updated and accurate customer files
• Review daily workload and clearly communicate customer requirements to warehouse team/coordinate and manage all special packaging or packing requirements
• Daily Warehouse Management System functions
• Manage development and communication of Warehouse Management System for all customers
• Troubleshoot issues with the Warehouse Management System and manage expedient resolutions
• Ensure that all customer orders are closed out and reported in an accurate and timely manner
• Conduct orientation/training to all new warehouse customers in Warehouse Management System
• Route transportation
• Communicate shipments and obtain price quotes/timing
• Obtain customer approval/schedule shipments/coordinate goods to shipping dock
• Create and maintain accurate shipping documents and records
• Oversee Office Manager functions
• Employee on-boarding and creation of HR file
• Weekly shipping invoicing for USPS, UPS and Federal Express
• Updated Employee contact and emergency contact lists
• Accurate and timely daily and weekly payroll for company and temporary associates
• Maintenance of updated company safety records including associate accident reporting
• Create and maintain company safety records including associate accident reports
• Perform and participate in daily housekeeping activities to ensure a clean and safe workspace
• Support company President and Refurbishment & QC Manager
• Special projects as assigned

Essential Skills:
• Management operations and associate development
• Professional, polite and clear spoken, telephone and written communication skills
• Deliver extraordinary customer service in a courteous, efficient and professional manner
• Problem solving skills
• Time management skills
• Confidentiality
• Demonstrate an atmosphere of teamwork, professionalism and respect
• Attention to detail to detect discrepancies on records or reports
• Follow order fulfillment to the end to ensure a successful and timely conclusion
• Basic math skills
• Standing, sitting, walking, walking up stairs
• Lifting: 50 lbs
• Operate hand jack
• Computer skills:
• Experience in developing, operating and maintaining 3PL systems
• Data entry / reporting
• Microsoft Office & E-mail (Gmail and Outlook)

Qualifications:
To be successful in this job, an individual must be able to perform each responsibility, have required knowledge and possess the traits listed in this document. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education/Experience:
• High school graduate (or equivalent) required
• Some college or two years of business experience preferred
• Proficient in Microsoft Office applications
• Warehouse management operations and systems required
• Customer Service experience required

Experience:
• Warehouse Management: 1 year (Preferred)

Interested in applying? See full details and how to apply here.